Privacy Policy

Last updated: October 22, 2025

Introduction

Look, we get it - privacy policies can be dry as dust. But here's the thing: we actually care about how your information gets handled. At Nethralat Forge Architects, we've been designing spaces with integrity since day one, and that same principle applies to how we treat your data. This policy lays out exactly what we collect, why we need it, and what we do with it. No smoke and mirrors, just straight talk.

Information We Collect

When you reach out to us about a project or just browse our site, we might collect a few types of info. Nothing shady - just what we need to do our job properly.

Personal Information You Give Us

  • Name and contact details - email, phone number, mailing address
  • Company or organization name if you're representing one
  • Project details and specifications you share during consultations
  • Any other info you voluntarily provide through our contact forms or correspondence

Technical Stuff We Automatically Collect

  • IP address and browser type - basic web stuff
  • Pages you visit and how long you stick around
  • Referring sites and search terms that brought you here
  • Device info and screen resolution to make sure our site looks decent on your setup

How We Use Your Information

We're not in the business of selling your data or bombarding you with junk. Here's what we actually do with it:

  • Respond to your inquiries and project requests - pretty obvious, right?
  • Provide architectural consultation and develop design proposals tailored to your needs
  • Send project updates, contracts, and other relevant documentation
  • Improve our website and services based on how folks use them
  • Comply with legal obligations and maintain proper business records
  • Occasionally send updates about our work if you've opted in - but you can bail on these anytime

Sharing and Disclosure

We don't pass your info around like cheap business cards. However, there are a few scenarios where we might need to share certain details:

Service Providers

Sometimes we work with trusted third parties - think structural engineers, environmental consultants, or our web hosting provider. They only get access to what's necessary to do their job, and they're bound by confidentiality agreements.

Legal Requirements

If the law demands it or we need to protect our rights, yeah, we'll disclose information. That includes responding to court orders, government requests, or preventing fraud.

Business Transfers

In the unlikely event we sell or merge the practice, your info might be part of that transfer. But whoever takes over would be bound by this same privacy policy.

Data Security

We take reasonable precautions to keep your data secure - encrypted connections, secure servers, password-protected systems, the works. That said, nothing's 100% foolproof on the internet. We do our best, but can't guarantee absolute security. If there's ever a breach that affects your info, we'll let you know as required by Canadian law.

Your Rights Under Canadian Privacy Law

As a Canadian business, we follow PIPEDA (Personal Information Protection and Electronic Documents Act). You've got some solid rights here:

  • Access: You can ask what personal info we have on you
  • Correction: Found something wrong? Let us know and we'll fix it
  • Withdrawal of Consent: Change your mind about how we use your data? Just say the word
  • Complaint: If you think we've mishandled your info, you can file a complaint with the Office of the Privacy Commissioner of Canada

Cookies and Tracking

Our website uses cookies - those little text files that remember your preferences and help us understand site traffic. We use both session cookies (which disappear when you close your browser) and persistent cookies (which stick around to remember your preferences).

Most browsers let you control cookies through their settings. Block 'em if you want, but heads up - some parts of our site might not work as smoothly.

Data Retention

We keep your information as long as it's needed for the purposes outlined here or as required by law. For active projects, that means throughout the design and construction process, plus several years after for warranty and liability purposes. General inquiries? We'll typically purge those after a reasonable period if there's no ongoing relationship. You can request deletion anytime, though we might need to keep certain records for legal or accounting reasons.

Third-Party Links

Our site might link to other websites - manufacturer specs, partner firms, industry resources, that kind of thing. Once you click through to another site, this privacy policy doesn't apply anymore. We don't control those sites and aren't responsible for their privacy practices, so give their policies a once-over before sharing any personal info.

Changes to This Policy

We might update this policy from time to time - laws change, our practices evolve, you know how it goes. When we make significant changes, we'll post the updated version here with a new date at the top. For major changes, we'll give you a heads up through email if we have your contact info. Keep checking back occasionally, especially if you're a regular visitor or client.

Contact Us About Privacy

Got questions about this policy or how we handle your info? Don't hesitate to reach out. We'd rather you ask than wonder.

Email: info@nethralatforge.info
Phone: (416) 555-0847
Mail: 1247 King Street West, Suite 302, Toronto, ON M6K 1G8

For formal privacy complaints or concerns, you can also contact the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or through their website at priv.gc.ca.